At Anyfin, we always want to give you the best possible solution. That’s why we want you to let us know if any problems occur with our services.

There are several ways to get help directly from Anyfin. If you want general help and support, contact us through our chat or visit our FAQ. If you have questions regarding an offer or how we treat your personal information, contact hello@anyfin.com.

If you have a complaint, contact iwanttocomplain@anyfin.com and give the following information.

We will try to answer within a day and always do our best to find a solution to your problem as soon as possible.

If you are not satisfied with the answers you get from us you can always turn to The National Board for Consumer Disputes (ARN), telephone 08-508 860 00, mail: arn@arn.se, Box 174, 101 23 Stockholm.

The Swedish Consumers Banking and Finance Bureau also offers free guidance. Telephone: 08-22 58 00. Another option is the general court of law.

The Swedish Consumer Agency and Sweden’s financial supervisory authority accepts complaints. However, neither of them processes individual cases but takes action only when a company has received several complaints.