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FAQ

Finances are difficult. That’s why we want to help you.

About Anyfin

Anyfin is the smart finance app with services that helps you get more from your money. We launched back in 2018. Since then, we’ve helped thousands of users. Here you’ll find answers to some of the more frequently asked questions that we get.

How does Anyfin work?

By applying on the Anyfin app, we can help you lower the interest rate on your existing credits, block yourself from buying on credit in the first place or help you to pay your electricity bill. In the app you can also gain a better understanding of your expenses, income and spending patterns.

What do you mean by “improving financial health”?

A survey by Finansinspektionen revealed that one in five households have a hard time covering their expenses with their regular income during at least onemonth each year. Simultaneously, Swedish credit debt is growing quickly. At Anyfin we know that finances are difficult and can be a cause of anxiety for many. We therefore want to help people get more control over their finances and improve their financial health. Whether it’s about lowering the interest rate on your expensive credit card bill or helping you block yourself from being able to shop with installments online, we are here to help.

How can Anyfin make it cheaper?

Each user gets an individual interest rate. Instead of giving everyone the same offer, we do a personal credit check. In addition, we have fully automated processes that keep costs down down down. But it is most likely that your current lender is taking more money than they should

How does Anyfin make money?

It’s true: we don’t charge our customers money for most of the features you’ll find in the app, and we charge less than our competitors. The truth is, our competitors charge so much in interest fees that there’s room to cut costs for you and for us to still make money while giving you a much better deal.

How is Anyfin regulated?

Anyfin is an independent consumer credit institution that is under Finansinspektionen’s supervision.

Who can access my information?

Your information is processed in accordance with our privacy policy. All data is processed according to GDPR.

Lower your Interest Rate

Our most popular product helps you lower the interest rate on existing loans such as installments, credit cards and personal loans up to 300 000 kr. So far, we have reduced our users' effective interest rate by an average of 48%, which corresponds to approximately to a saving of SEK 6 355 per user. Try it too!

What do you mean by reduced interest rates on credits?

We lower the interest rate on existing loans in the form of e.g. installments, credit cards and personal loans. In other words, you can refinance your credits or installments up to 300,000 kr.

How do I apply with an existing credit to Anyfin?

Download the Anyfin app or apply at anyfin.com. To apply, log in with BankID and select the option “New Application”. Then select your current lender from the list. If you can’t find your current lender, go to the bottom of the list and click “upload image”. Then take a picture of your invoice. You can add multiple loans from different lenders to the same application in the same way. Then fill in your contact details and sign using Mobile BankID. If we can lower your interest rate, we usually send you an offer within a few minutes.

How can you lower my interest rate?

By offering individual interest rates based on an overall assessment rather than offering everyone the same conditions we can give interest rates that are likely lower than what your current lender offers. We also have fully automated processes that keep the costs down. But the most important reason is that your current lender is probably charging more than they should.

Can I redeem my credit with you in advance?

Absolutely, you can always redeem your credit at no extra cost. You find your current debt and payment information under My loans in the app.

How do I set up direct debit and my own payment plan?

To set up direct debit, you need to be logged in to our app, there select on the invoice “Set direct debit” and then “Set up direct debit ”and fill in your clearing and account number. Check that the information is correct and confirm. Once you have set up direct debit, you can choose to set up a payment plan, where you can choose from different payment plans or set up your own and then decide for yourself how much you want to pay each month.

How do I link my bank account to the Anyfin app?

To add your bank account, you need to be logged in to the app. Then you go to “My loans” and select the option “My bank account” which you can find towards the bottom of the page. Then click “Connect bank account” and fill in your clearing and account number. Done!

Before the Application

Do you take a credit report?

Yes, we take a credit report. It is the basis for our credit rating. No matter how many invoices you submit we only take one (1) credit report from Upplysningscentralen (UC) which is valid with us for 30 days. If you already are an Anyfin-customer, the validity period is 60 days. Read more at www.uc.se

Are there any hidden fees?

We have no hidden fees. You as a customer only pay amortization and interest. You can also always pay off your credit early at no extra cost. Our goal is that you will never need to question whether you have fair conditions - it should always be a given.

What types of loans can I refinance?

Currently, we can help with credits such as installments, credit cards, personal loans or other similar credits. We are unfortunately unable to help you with your mortgage.

Does it cost anything to apply?

No, it is always free to apply for a reduced interest rate from Anyfin.

How much can I apply for?

We can refinance credits up to SEK 300,000.

How do I get a good picture of my invoice?

Be sure to take a clear picture with all four corners of your invoice visible in the picture. If you pay the invoice via Direct Debit, uploading a screenshot from your internet bank or mobile bank will work. On all pictures, we need information that includes your name and address, current debt, interest, any fees and payment details.

What do I do if I don’t have a monthly invoice?

Ask your lender to send you an overview, or log in to your internet bank. We accept photos, screenshots, pdfs or other image formats. A good rule of thumb is that you should be able to see all four corners of the invoice.

If I have already paid the invoice for my credit this month, what do I do then?

You can always send your invoice to us, regardless of whether it has been paid or not. If you submit a paid invoice you can let us know via chat or telephone in connection with the application so that we can correct the amount accordingly.

Can I pay by direct debit?

We offer payment by direct debit. You can sign up for direct debit payment in our app.

After Application

Can I pay off my credit with you early?

Of course, you can always pay more or choose to pay off your credit entirely at any time at no extra cost. You will find your current debt on my pages or in the app.

What happens to my credit when you transfer it?

When we transfer your credit to us, we only pay off your existing debt with your previous lender. Beyond that, nothing changes. It will not affect e.g. the limit of your credit card, the points you’ve collected during the year or the ability to use the same service again. When your credit is moved you start paying us, but at a lower interest rate.

When do you pay off my invoice?

As soon as you have accepted our offer with Mobile BankID, take it about 1-3 banking days before the payment is registered with your current lender. In connection with that we pay from your credit / invoice and you will receive a confirmation from us and one credit agreements with general terms and conditions.

When do you send out my monthly invoice?

The monthly invoice is sent out in the middle of each month and should be paid no later than the last day of the month.

What happens after an application is submitted?

We will process your application immediately after you submit it and in connection with us handling it, we take one credit report (UC) in order to be able to determine if we are able to help you. Regardless if we can give you an offer or not, we will always let you know via email or SMS.

I already have a credit with you, can I still apply?

Of course! Just submit a new application and we will do a new assessment to see if we are able to help you with additional credits. Remember that we can refinance up to a total of 300 000 SEK, taking all of your credits into account.

Where can I track my credit with you?

You can easily log in to our app or go to “My Pages” on our website. Identify yourself with Mobile BankID in order to see the current balance of the credits you’ve moved to Anyfin. You can also see your payment details, previous payments, your balance on the invoice, and access the other services we offer.

What’s the reason you weren’t able to lower my interest rate?

This may be due to the information provided by the credit report, or that the credit would be too large in relation to the risk we can accept. If we can’t offer you a better interest rate than what you currently have, we also will not be able to proceed with your application. If you have any more questions, you are welcome to contact us at: 08-665 60 60.

Credit Block

They are easy to take, but difficult to get out of. Yes, credits. That is why we have launched our best product ever, Credit Blocker. Credit blocks are for anyone who wants to block themselves from choosing credit options when shopping online and thereby reduce one’s indebtedness.

What is Credit Block?

We at Anyfin want to help our users reach a better financial health and we know that many take expensive loans as a bad habit and often don’t think about the high interest rates and fees. The credit block is for those who want to block themselves from choosing credit options when they shop online.

How do I apply for the Credit Block?

Log in to the Anyfin app and click get started under the Credit Block. Choose the lenders you want to block yourself from and sign the power of attorney. From there, we take over, contact the lender and get back to you as soon as we have received an answer about your block. Note that it can take up to two weeks and that the creditor can refuse the power of attorney.

Which lenders can I block myself from?

Today, Credit Block works for the services Klarna, Collector and Svea Ekonomi but will in the future also include other types of lenders and credit products such as credit cards.

I have blocked myself and now want to lift my block, how do I do it?

If you want to lift your block, you need to contact the lender customer service and they will help you.

Subscription

Many people use services that cost money every month. Registering for these is easy, but keeping track of them can be all the more difficult. Through the product Subscription, you as a user get a better view of all your recurring costs.

What expenses can I see under Subscriptions?

By subscription and recurring costs we mean expenses that are automatically deducted from your account every month. This could be subscriptions such as for your phone or TV, memberships such as gyms, book clubs and trade unions, or subscriptions such as streaming services, magazines and other services.

How do I get started with Subscriptions?

Subscriptions can be found in the Anyfin app and you can easily get started by selecting your bank and logging in via Bank ID. As soon as you have done that, you get full control of which subscriptions and recurring costs you pay for and how much they cost you each month. If you would like to unsubscribe, there is an option “terminate”. If there is no option to terminate for a specific service, you can easily contact the service and ask to terminate your subscription.